CANCELLATION AND CHANGES

ーIndication based on the Japanese specific product lawー

Normal Products

We define normal products as we had forecast production, whichever doesn't have any specific designation with design or amount of order from customers.
 

​We accept cancellations along our primary fault on our products, design, and overbooking.

Once purchased, no product may be returned because of the purchaser's personal preferences or conditions.

 

Any of the change/additional design will be accepted on extra charge unless we don't have any physical structure problem. 


Should you have any questions or comments, please contact us.

We are happy to help you.

If you have any changes with of shipping day & place, please give us contact until 14 days before shipping date  for safe shipping.

Products Made to Order

We never accept your cancellation on your preference unless you had irresistible force ex.

harricane, death of purchaser etc. or our primary fault found along Japanese commercial law.


We create our made to order products by severe criteria of hand-made work with our craftsman, and do the best effort as long as possible along your demand. 

Therefore, we do recommend you to consider well beforehand, and give us your contact with your certain will to purchase.

 

Any of the change/addtional design will be accepted on extra charge unless we don't have any physical structure problem. 


Should you have any questions or comments, please contact us.

We are happy to help you.

​Please note that we might have 50 percent charge in advance in case of very unique product or amount of the order price. 

 

If you have any changes with shipping day & place, please give us contact until 14 days before shipping date for safe shipping.

​ご理解とご協力に感謝致します。

​輪島漆器商工業協同組合員

美術漆芸苑

Show room 〒928-0001 石川県輪島市河井町2-161-2 9:00‐16:30 T. 0768-22-5051 F. 0768-22-5066 Ⓟ2台
Futase Atlier 〒928-0031 石川県輪島市二勢町118-6  8:30‐17:30 (代) 0768-22-5151 F. 0768-22-5154 Ⓟ5台

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